CHALLENGES:

• High turnover
• Too much reliance on on-the-job-training
• Selection process did not measure traits for success

RESULTS:

• Improved 90-day retention by 87%
• Increased on-the-job performance by 23%
• Improved work speed by 8%
• Determined supervisors rank high-scorers as more effective
• Customized Material Handler Job-fit Scale
• Implemented legally sound selection process